APOP NYC Delivery FAQ

 

ApoptosisNYC.com COMMITMENT:

We want you to make the right choice!

We value our customers and appreciate your purchase. In order to better serve you, every item is individually and accurately listed on apopnyc.com by the apop team. Most orders ship within 1 business day. Every order is handled with professional care and efficiency. If you'd like additional information about the item you're interested in, please email us before purchase. We respond to all inquiries in a timely manner.


FAQs regarding Delivery & Return Policy:


When will my purchase/order ship?

Upon payment verification, most orders ship the following business day. Orders placed by 12pm EST, usually ship the same day.


How do you ensure shipments will arrive intact?
We are a boutique that cares for our customers and value our trinkets, naturally, our products are carefully packaged to ensure a safe, undamaged arrival.


Do you accept returns?

Rings: please email us if you require assistance with sizing. 

*International Orders are Final Sale: Non-Refundable - If you have any questions, please email us.

14-day Return Policy. Unworn/Brand New Items. All tags must be attached. Please contact us for authorization.

We are under no obligation to accept returns of worn, used, or damaged items. Thank you for your understanding.

If you require assistance with jewelry repair or exchange, please contact Customer Care via email.

Return Information


Where is my order? I haven't received my order?

Please visit Where is my order? for more information